**Return Policy**

At ProDentim, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind. Please read the following guidelines carefully to understand our return process.

**Eligibility for Returns** 

We accept returns on products purchased directly from the ProDentim website within 30 days from the date of purchase. To be eligible for a return, the following conditions must be met:

1. The item must be unused and in the same condition as you received it.
2. It must be in its original packaging.
3. Proof of purchase, such as an order confirmation or receipt, must be provided.
4. The reason for the return must be valid and in accordance with our return policy.

**Return Process**

To initiate a return, please contact our customer support team at [insert email address] with your order details and reason for the return. Once your request is received and approved, we will provide you with instructions on how to return the item.

Please note that customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

**Refund Process**

Once we receive the returned item and confirm that it meets the eligibility criteria, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be reflected in your account, depending on your bank or credit card company’s policies.

**Non-Returnable Items**

Certain items are not eligible for returns, including:

1. Digital products or downloadable content.
2. Gift cards or promotional items.
3. Products that have been used or opened.
4. Items purchased through third-party retailers or distributors.

**Damaged or Defective Products**

If you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue promptly and provide a replacement or refund as needed.

**Contact Us**

If you have any questions or concerns about our Return Policy or need assistance with a return request, please contact our customer support team at [insert email address]. We are here to help and ensure a hassle-free return process for all orders placed with ProDentim.