**Refund Policy**

At ProDentim, we strive to ensure your satisfaction with every purchase you make from our website. However, we understand that sometimes circumstances may arise where a refund is necessary. This Refund Policy outlines our guidelines for refunds on purchases made through our website. 

**Eligibility for Refunds**

We offer refunds on purchases made directly through the ProDentim website within 30 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

1. The item must be unused and in the same condition that you received it.
2. It must be in the original packaging.
3. You must provide proof of purchase, such as an order confirmation or receipt.
4. The reason for the refund request must be valid and in accordance with our refund policy.

**Refund Process**

To request a refund, please contact our customer support team at [insert email address] with your order details and reason for the refund. Once your request is received and approved, we will initiate the refund process.

Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account, depending on your bank or credit card company’s policies.

**Non-Refundable Items**

Certain items are not eligible for refunds, including:

1. Digital products or downloadable content.
2. Gift cards or promotional items.
3. Products that have been used or opened.
4. Items purchased through third-party retailers or distributors.

**Cancellation of Orders**

If you wish to cancel an order before it has been shipped, please contact us immediately. Once an order has been shipped, it cannot be canceled, and you will need to follow the refund process outlined above upon receiving the item.

**Contact Us**

If you have any questions about our Refund Policy or need assistance with a refund request, please contact our customer support team at [insert email address]. We are here to help and ensure your satisfaction with every purchase from ProDentim.